FAQ about Shipping

Do you only ship by UPS?

We prefer UPS because of ease and secure of their system.

How long will it take to arrive?

Once shipped, expect a delivery time of up to 7 business days depending on your location.

What is the turnaround time between ordering and shipment?

Orders are generally shipped within 1 to 2 business days of payment being received. A confirmation will be sent when shipment is shipped. Please be patient during the holidays, as our volume increases substantially.

Do I get a tracking number?

Yes, once UPS issues a tracking number for your order you will be notified via e-mail. If you do not receive a tracking number, please contact us.

Are shipments insured?

All shipments from us are insured and packaged with the utmost care so they arrive in excellent condition. In the outside chance your shipment arrives damaged, please let us know immediately with an email or a phone call.